Manager of Behavior & Training

    • Job Tracking ID: 512682-654848
    • Job Location: Wantagh, NY
      New York City, NY,
      Westhampton, NY
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: October 25, 2018
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description:

Bideawee, a leading pet welfare organization serving the metropolitan New York and Long Island, is seeking a Manager of Behavior & Training to join our team at all of our locations. The ideal candidate must be available to work on weekends.

Bideawee’s mission is to be greater New York’s leader in rescuing, caring for, and placing homeless cats and dogs with people who love them. The Manager of Behavior and Training is responsible for developing, refining, and implementing internal and external animal training and behavior programs for Bideawee. This position oversees animal training classes, behavior evaluations for incoming shelter dogs and environmental and social enrichment for shelter dogs and cats provided to ensure enhanced animal adoptability. The Manager of Behavior and Training will also provide animal adopters with behavioral advice and facilitate adopter and foster parent support.

The Manager of Behavior and Training will help instill a favorable work ethic in Bideawee staff. Handling and Behavior expertise begins with a staff that understands all aspects of their positions ultimately lead to a well-behaved animal. This assistance in managing the staff must be in the form of monitoring attendance, following policy and procedures and providing all available information of every resident animal to potential adopters.

The tasks and responsibilities of this position require a high degree of customer service skills, the ability to exercise good judgment and a background in positive, reward-based training/animal handling. CPDT certification and prior animal sheltering experience required. 


The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include, but are not limited to:

  • Adoption Center Services

    • Comply with Bideawee’s Admission Policy as a member of the Admission Evaluation Team and ensure that animals of adoptable temperament are admitted to Bideawee.
    • Assist in the management and development of programs to enhance adoptability, increase animal behavior education, decrease length of stay, promote good public relations and ensure the continued progress and growth of the program and initiate annual goals for the department.
    • Contribute to all Animal Welfare Panel discussions.
    • Adhere to the BAW Animal Quality of Life Standards as well as Bill of Rights.
    • Coach Adoption Center Staff on best practices to ensure they are being met for every animal.
    • Create enrichment and training protocols that reflect the needs of the individual animals in Bideawee’s care.
    • Develop and implement a training program that ensures all animals adopted meet our minimum training criteria of 4 basic obedience commands.
    • Supervise, train, coach, and develop staff and volunteers in order to meet departmental goals.
    • Conduct weekly, onsite obedience training classes for our staff and resident animals.
    • Maintain animal records and inputs all behavior information on BAW animals into PetPoint, and ensure that staff is in compliance.
    • Work in partnership with other managers and supervisors to ensure supervisor coverage.


    Learning Center Services

    • Collaborate in the creation of a public awareness program about the importance of socialization, training, obedience and good pet parenting.
    • Oversee and/or conduct training classes for the public, including but not limited to: Puppy Kindergarten, private sessions, group sessions, workshops and meet-ups.
    • Complete all necessary paperwork and data entry for training classes and external workshops.


    Customer Service

    • Provide behavior and training consultation to BAW clients, visitors and adopters in a timely, friendly and non-judgmental manner.
    • Provide training and support to Adoption Center staff on how to consult with people considering relinquishment of their companion animals and conduct adoption follow-up phone calls.


    Volunteer & Staff Training Services

    • Develop and present innovative behavior, enrichment and training workshops for Bideawee animals and staff to help promote long-term and healthy relationships with animals.
    • Train Adoption Center staff and volunteers, in conjunction with Adoption Center Management and Volunteer Management teams, on matters of animal handling, behavior and enrichment. Use trained staff as a resource to enforce basic obedience commands.
    • Train qualified staff to evaluate animals for admission in his/her absence.
    • Participate in volunteer mentoring.



    • Reports monthly statistics to the Director of Adoptions and Resident Care
    • Handles money in an honest and efficient manner

Experience and Skills:


  • CPDT Certification or CPDT Certified eligible required. (or reasonable equivalent certification)
  • At least two years working experience with animal behavior, behavior modification, enrichment and training.
  • Demonstrable knowledge of temperament testing or evaluation practices.
  • Experience in training and counseling of challenging behavior assessment tools
  • Must have conducted group or private obedience training classes.
  • Must be able to work weekends and some holidays.
  • At least two years working experience with animal behavior, behavior modification, enrichment and training.
  • Ability to use Microsoft PowerPoint, Excel, Internet and Word for presentations and statistic reporting.
  • Ability to travel from site to site, if needed.
  • Ability to work within a team but exemplify leadership.
  • Ability to take initiative and make mature, team-based decisions.
  • Ability to follow established procedures and protocols.
  • Ability to work within a team environment but exemplify leadership abilities.
  • Excellent public speaking skills and communication skills.
  • Ability to follow established policies and ensure staff complies with those associated with his/her responsibilities.
  • Ability to represent Bideawee in a professional and positive manner at all times.
  • Ability to represent the values of Bideawee by working in a culturally diverse environment and community in a way that fosters understanding and compassion.
  • Ability to maintain composure and excel in a fast-paced environment while remaining organized, accurate and handling many tasks.
  • Ability to train, provide guidance and take leadership in the organization.



  • Bachelors Degree in animal related field
  • Drivers License in good standing


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands, handle objects, tools or controls and reach with hands and arms. The employee is frequently required to stand and sit. The employee is required to walk, stoop, talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.


Bideawee offers a competitive compensation package including group health benefits, pet benefits, paid time off, 403b, and much more.